Afterwards, turn everything back on and see if the problem goes away. To do that, just turn the PC or console off normally then unplug it from the power outlet for 30 seconds. If you have already restarted the modem and the error still exists, we suggest that you reboot the game console to refresh the communication with the game server. You can also connect the playstation directly to modem to get a better and stable connection to enjoy the game online. If the speed is below 5 mbps and way below the plan that you are signing up for, try to restart the modem by unplugging the power cord for at least 10 seconds to refresh the connection. ![]() The internet connection must be checked to ensure that the speed meets the requirement in playing online. Scan for any updates in your console to make the necessary changes. Normally, updates for a game are automatically downloaded but there are also instances that the update will fail.
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